The purpose of a
project charter is to define the focus, scope, direction, and motivation for a
team. The project champion typically creates the preliminary charter with the
team leader. The project team reviews the draft and provides input for the
champion’s final approval.
Below points are
very vital while defining the Project Charter:
i.
Business Case
ii.
Problem Statement
iii.
Goal Statement
iv.
Scope
v.
Milestones
vi.
Roles and Responsibilities
1.
Business Case: It establishes
the rationale for the project. A business case should set out the benefits
gained from carrying out a project charter. Benefits need not only be in terms
of finance such as revenue, cost reduction, etc., but also the benefit that the
customer receives. Below mentioned are few of the characteristics of a good
business case:
i.
Reason of undertaking the
project
ii.
Benefits gained from
undertaking the project.
iii.
Consequences of not doing the
project.
2.
Problem Statement: In the
problem statement s, we identify what to measure; means the problems are being
defined in specific terms. They present facts such as the product type and the
error made. Below mentioned questions should get properly answered in problem
statements:
i.
What is the problem?
ii.
When and where the problem does
occur?
iii.
Whom it is impacting?
iv.
How big the problem is?
v.
What is the impact of the
problem?
3.
Goal Statement: Goal Statement documents the reasons for undertaking the project in clear and concise language
i.e. the results anticipated from the project. The targets are stated as
measurements. The Goal Statement should contains below mentioned points:
i.
Definition of improvement the
team is seeking to accomplish.
ii.
It should be realistic and not
aggressive.
iii.
Should be SMART (Specific,
Measureable, Attainable, Relevant, Time Bound).
4.
Scope: Project Scope identifies boundaries for the project. It clearly
gives the answers to questions, like:
i.
Is the scope clear and
attainable?
ii.
Can the project be completed in
defined time line?
iii.
Who is the decision-making authority?
iv.
Is the team’s area of influence
clarified?
v.
What information is needed to
identify the urgent issues?
5.
Milestone: Milestone identifies
start date and completion dates as well as dates for other important
checkpoints. It sets the timelines for all the stages of DMAIC (Define,
Measure, Analyze, Improve, and Control). These dead line dates must be agreed
with all the team members and set by Project Champion.
6.
Roles and Responsibilities: It
clearly describes the roles and responsibilities of all the team members or
groups involved in the process. This is required so that each team members
should be aware about his/her responsibilities and accountabilities, like:
i.
Role of Champion
ii.
Role of Master Black Belt,
Black Belt and Green Belt
iii.
Role of all project team
iv.
Frequencies of interaction or
meeting
v.
Purpose of interaction or
meeting
vi.
Process of interaction or
meeting
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